Collection strategies for SME’s

1. BE PROACTIVE

• Invoices must state – payment due within 30 days.
• Don’t wait for due date to arrive – 7 days before – call (phone calls hard to ignore) and gently remind client of due date.
• Don’t wait more than 7 days if non-payment – call again and confirm that payment date has passed.
• Write down any promises to pay and send email confirming outstanding amount and the promise made.

2. SEND DEMAND WITHOUT DELAY

Easy – 5 simple steps.

• Set out the cause – My company provided gardening services for Jan 2024
• Set out the payment terms – Invoice sent on x date and payment due on y date.
• Set out the default – You failed to make payment (despite promises).
• Demand payment – Payment within 7 days from the date of demand.
• Provide Banking details.
• Reserve rights – If no payment in 7 days, no option but to refer to my attorney.